The Help Scout service offers live chat and email support. Multiple mailboxes can help you organize your team's email address sharing.
2. Zendesk Support
This help desk plugin has features such as support ticket management, live chat functionality, and phone services for your business.
3. Kayako
You can manage a shared inbox with Kayako and offer customer support via Facebook, Twitter, Facebook Live, and email. Customer support teams can manage support inquiries via any channel with its out-of-the-box features.
4. Live Agent
An extensive variety of features are available. All communication is centralized and prioritized. By offering features like ticketing, live chat, phone calls, and a support site, among others, the software runs the help desk.