Uses of Chatbots in E-commerce
Chatbot in e commerce site can be utilized to give customer care 24 hours a day, seven days a week.
02. Sales Assistance
Chatbots may help clients identify things they’re looking for, make personalized recommendations based on their interests, and even make purchases.
03. Order Tracking
Chatbots can also be used to track orders and provide delivery updates in real time.
Chatbots can be used to deliver customers personalized messages and promotions based on their browsing history and purchasing activity.
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